XTEND™ SERUM MASCARA

After you make your purchase, it’s normal for it to take up to 48 hours for the shipment to be processed before it ships out, which isn’t included in the shipping times. Please do note, our warehouse is closed on the weekends and holidays so any orders made then will be processed on the following business day. 

• You can file a claim through Route for a missing package if the tracking hasn’t updated within the 5 days of the last update. (For example: If the last update on your tracking is April 4th, then you can file your claim on April 6th.)
• If your tracking shows delivered before reaching out we recommend waiting up to 24 hours. While it’s rare, tracking can be marked delivered by mistake and you could receive the package the next day. 
• If you entered the wrong address at the time of order, MoxieLash is not responsible for a replacement.

RETURNS:

Customer satisfaction is guaranteed by MoxieLash. If you are dissatisfied with your purchase for any reason, please send us the product with a copy of your purchase receipt within 60 days of your purchase and you will receive a prompt refund. Send us a note of why you are dissatisfied, it would be helpful and appreciated.

Please note: Original shipping costs and Route Package Protection are not eligible for refund.

60-day money-back guarantee.

This cosmetic product contains isopropyl cloprostonate, a synthetic prostaglandin analog.

WARNING: For external use only. Avoid direct contact with the eye. Keep out of reach of children. If irritation or direct contact with the eye occurs, rinse with cool water and discontinue use. Consult your doctor if pregnant or nursing, undergoing treatment for glaucoma or cancer, or any eye-related disorder or illness. Do not use if you have ever experienced conjunctivitis, dry eyes, eye infections, styes, or eye irritation as a result of applying other cosmetics in the eye area.

Some users have reported temporary reactions, such as: eye redness and itchiness, dry eyes, watering of the eyes, blurry vision, sensitivity, styes, inflammation of eyelid and eye, darkening of skin around the eye area, lash loss and/or visible enhancement of hair around the or outside the eye area. Stop use immediately if you experience these or other reactions. If reactions persist, seek medical attention.